Transportation F.A.Q.'s (Special Education)



Transportation F.A.Q.'s (Special Education)

Frequently Asked Questions



1. What if I want my child to get off at a different stop?
SpEd does not make temporary changes.

2. What if my child is late or does not come home in the afternoon?
Call your school. They will work with Transportation to update the status of your child’s bus. At the start of the school year, all buses tend to run late. If there is no answer at the school, you can call Transportation Dispatch at 770-513-6686, prompt 1.

3. How are bus stops determined?
SpEd bus stops are scheduled to pick up and drop off at the residence of the student needing special transportation, so long as the bus can safely access the property.

4. What if I have a concern regarding by child's bus driver?
Please contact the zone supervisor for your area. Contact names & numbers can be found by clicking the links below:
Regular Transportation
Special Needs Transportation

5. How can I become a school bus driver?
Contact our recruiting department at 678-225-7670. Bus drivers are required to obtain a commercial driver’s license with endorsements (training is provided) as well as undergo a comprehensive training program. They are also required to successfully complete a pre-employment physical, drug and alcohol screening, and criminal background check. Or fill out an application on-line under the employment site at www.gwinnett.k12.ga.us.

6. What if my child is being bullied?
The student should inform the driver of what is going on. Additionally, the parent/guardian should contact the zone supervisor for your area. Contact names & numbers can be found by clicking the links below:
Regular Transportation
Special Needs Transportation

7. How do I find out which bus route my child will be riding?
At the beginning of the school year, the driver will contact the parent/guardian on or before the Thursday before school starts. To get information during the school year, please contact the zone supervisor for your area. Contact names & numbers can be found by clicking the links below:
Regular Transportation
Special Needs Transportation

8. What do I do if my Special Needs child is not going to ride the bus this morning/afternoon?
- If it is a short term absence, call Dispatch 770-513-6686.
- If it is a long term absence, Please contact the zone supervisor for your area. Contact names & numbers can be found by clicking the links below:
Regular Transportation
Special Needs Transportation

9. How do I change my special needs bus transportation?
Contact the school your child is attending, and have the school complete a new request.

10. Can a friend ride the bus with my special needs student?
Friends/family are not permitted to ride the special needs bus.

11. Other information can be found in the Sped Ride Guide.